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Frequently Asked Questions (FAQs)

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This section contains answers to some Frequently Asked Questions (FAQs) about ZIMACS. If you have a question about the general usage of ZIMACS, please first consult the help facility in ZIMACS if you haven't already done so. The information contained in the help file is also available online here. If you have a query not covered in this list, or you require further information on one of these topics, you should use one of the following channels:

Newsgroup: zetnet.support.zimacs
Telephone: 0870 7482368
Email: support@zetnet.net

If you have a suggestion for a new topic that is not listed here, please contact adamthorn@zetnet.co.uk

If you are experiencing a problem not disucssed here, please ensure you are using the latest version of ZIMACS. If not, please upgrade by following the instructions here

	General questions about ZIMACS
	What is the latest version of ZIMACS? What is the Zetmail system, and how does it work? How do I transfer my existing copy of ZIMACS to another computer? What do the various file extensions used by ZIMACS mean? How do I backup my emails, news posts and settings? What are the different executable (.exe) files used by ZIMACS?

	Questions about the ZIMACS killfile
	What is the killfile? I have entries in my killfile, but nothing seems to be killed. What are wildcards, and how do I use them? What should I use for my killfile filters? How can I find out what actions the killfile has taken? How do I use the PktView utility to retrieve incorrectly killed email and news items?

	Information about utilities that come with ZIMACS
	How do I use the Zmerge utility to merge two ZIMACS databases? How do I use the Zetsync (clock synchronisation) utility? How do I use the PktView utility to retrieve deleted email and news items?

	Connection problems with ZIMACS
	When connecting, the modem makes the usual noises but then produces a continuous tone instead of logging in properly. When trying to connect, I am told there is an error 94 in Zetout at point 1. When I log on, a receive a Maildrop lock error message. Attempts to connect fail and give an error 630 Attempts to connect fail and give an error 651 Attempts to connect fail and give an error 680 Attempts to connect fail and give an error 692 I receive the error message "runtime error 339"

	Problems experienced whilst using ZIMACS
	When I go to the newsgroup section in ZIMACS setup and click the maintain button, the message "run time error 53: file not found" appears. Mail that I have sent is not displayed, even though I have selected the option to keep sent emails in setup. The Message of the Day is missing. Performance is generally slow when I write a new email or news item. The error message "Error 429 in Zetnet.OpenDB" is displayed When loading ZIMACS, I receive a message similar to "91 Object variable not set"

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